Minder support
A little help.
A little more clarity.
Make room for a moment of awareness. Find help with check-ins, reminders, and your daily journal.
Common questions
How do I get started?
Open the Today tab and tap Check in. Depending on your settings, Minder asks what you have been doing and how present you feel. Use Calendar to review your day or log an activity, and Insights to explore patterns in your entries.
How do I change my check-ins?
In Settings → Tracking detail, choose 15 minutes, 30 minutes, or 1 hour. Under Check-in questions, choose whether to be asked about your activity, your presence, or both.
Why am I not receiving reminders?
- In Minder Settings, turn on Check-in notifications.
- In your device’s notification settings, allow notifications for Minder. Check whether Focus or notification delivery settings are silencing them.
- Review Start reminders and Pause reminders in Minder. Setting both to the same time allows reminders all day.
- Tap Send a test notification. The test is scheduled for five seconds later.
You can also choose a Gentle, Curious, or Simple reminder voice in Settings.
Can I add or correct an activity?
Open Calendar and select a day. Tap a time slot or Log time to add an activity. Select an existing activity to edit it. An activity’s context menu also offers Edit and Delete.
Does Minder work offline or sync between devices?
Your journal and check-ins work on your device without an account or internet connection. Minder does not currently provide its own cloud sync. Opening photo credits or this support website requires an internet connection.
How do I delete my data?
Go to Settings → Your data → Delete all data and confirm. This clears your activity entries and presence check-ins, including demo entries. It does not reset reminder preferences or daily scene progress.
Deletion cannot be undone in Minder. Device backups may contain earlier copies; manage those separately in your device or backup settings.
What is the sample data?
Preview with sample data in Settings adds demo history so you can explore the timeline and charts. Demo check-ins are excluded from your real presence discoveries. Delete all data removes both demo history and your own entries.
Something still isn’t working.
Close and reopen Minder, then check for an available app update. If the issue continues, contact support with your device model, operating system version, app version, and the steps that led to the problem.
Avoid reinstalling as a first troubleshooting step: deleting the app can remove locally stored entries.